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Found & Send Conditions

Did you forget something?

We've created a new service.
We organise the pick-up and delivery of the package containing the items you have forgotten.
The package must be properly sealed by the sender to guarantee that the shipment will be trouble-free.

The package must include the address of both the sender and the addressee.
A pre-printed label address will be sent by e-mail and should be glued on the package. Insurance coverage or Express service is available for a small additional charge.
Express service is always available. For distant areas or for reasons of force majeure there may also be delivery delays with the Express service.

The maximum insured amount is €1500. The maximum amount can also be increased on request.

To ship valuable items such as wallets, jewellery, keys or documents no additional insurance coverage is available. The company will not be held liable for losses or damage.

General conditions: the company will not be held liable for any damage or missing contents.

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